FAQ

The VOMO electric bicycle frame adopts welding technology manufactured by automobiles, which makes the welded joints more beautiful and improves the safety and strength of the bicycle frame.

VOMO electric bicycles are equipped with anti-theft alarms, wireless positioning functions, and intelligent APP interactive control.

Vomo electric bicycles are equipped with long-lasting lithium batteries and can be equipped with front and rear seats

Turn on Bluetooth on your phone, open the VOMO app, and follow the prompts to link to Ebike.

Open the SmartTag app on your phone, add the bound Ebike, and then you can use this app to locate the electric bicycle.

There is a dedicated anti-theft alarm starter, lock the ebike and press start to activate it.

Please check if the battery is fully charged and pay attention to whether the switch is turned on.

Please read the user manual carefully and be careful not to violate safety precautions.

We have after-sales maintenance guarantee and warranty policy， Please contact our after-sales personnel.

VOMO electric bicycles provide one-year warranty service for key components.

Log into your account on the website and check the “My Orders” section.